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How do I unsubscribe from Beachbody emails?

Click here to enter your email address and unsubscribe from all Beachbody email subscriptions.

At the bottom of all our emails, you'll find which email address you're subscribed with and a unique link connected to your email address that allows you to unsubscribe. You can also write us to unsubscribe at:

Unsubscribe c/o Beachbody
P.O. Box 7610
Torrance, CA 90504

How do I update or manage my email preferences?

To manage your Beachbody email subscriptions, simply enter your email address below and click Submit.

Note: If you get an error message, please try entering the original email address you used when you first subscribed to Beachbody.




I am receiving an error message. What should I do?

If you see a page stating, "We're sorry. The page you are looking for cannot be accessed," do not worry; just continue to shop. If it occurs again, click the refresh button on your browser window or go back to Beachbody.com. If you are still having problems, please contact us and provide as much detail as possible, including your operating system version and what browser you are using.

How can I stop Beachbody® emails from going into my spam folder?

To prevent unwanted spam email, some Internet Service Providers (ISPs) block messages from senders whose email addresses are not in the recipient's Address Book or Safe Senders List. To ensure that your Beachbody messages reach you in the future, please add beachbody@email.beachbody.com to your Address Book or Safe Senders List.

We have provided instructions on how to do this for the most commonly used ISPs and email clients:

Hotmail/MSN Mail

  • Once signed in, click "Options" in the top right-hand corner of your screen.
  • On the left side of the page, click "Safe and blocked senders," which is under the "Junk email" section.
  • Click on "Safe senders."
  • Add the address or domain name, and click "Add to list."

Gmail

  • From your Gmail inbox, open the Beachbody email you have received.
  • Click on the arrow next to the reply button in the top right-hand corner of the email.
  • From the drop-down menu, click on "Add [sender] to Contacts list."

Yahoo Mail

  • Click on "Contacts" in the menu on the left of the page, or click on the "Contacts" tab.
  • Click "Add Contact."
  • Add name and email address.
  • Save contact details.

AOL

AOL 9.0:
  • Click the "Spam Controls" link (lower-right area of your inbox).
  • When the "Mail & Spam Controls" box appears, click "Custom sender list."
  • Choose "allow email from" option.
  • Add the domain http://pages.email.beachbody.com
  • Click "Add," then "Save."
AOL 7.0 & 8.0:
  • Go to Keyword Mail Controls.
  • Select the screen name you are using to receive email.
  • Click "Customize Mail Controls For This Screen Name."
  • AOL version 7.0: In the section for "exclusion and inclusion parameters," include the following domain: @email.beachbody.com.
  • AOL version 8.0: Select "Allow email from all AOL members, email addresses and domains."
  • Click on "Next" until the "Save" button shows up at the bottom.
  • Click "Save."

Outlook 2003

  • Right-click a Beachbody email subject line.
  • Choose "Add Sender To Address Book."

Outlook 2007

  • Right-click a Beachbody email subject line.
  • Choose "Junk email."
  • Choose "Add senders domain (@example.com) to Safe Senders List."

Entourage 2008

  • Right-click a Beachbody email subject line.
  • Choose "Add Sender To Address Book."

Apple Mail

  • Select a Beachbody email.
  • From the Message menu, select "Add Sender to Address Book."

What are spoof/false emails?

Spoof or false emails are emails claiming to be from well-known companies. These emails try to get the recipient to hand over sensitive information, such as account, credit card, or bank details. These emails attempt to copy the appearance of a popular Web site or company to commit identity fraud. We will never ask for a customer to confirm any account or credit card details via email. If you do receive an email claiming to be from Beachbody.com asking you to do so, please ignore it and do not respond.

We will never, for any reason, ask you to send us the following information in an email:

  • Your bank account information, credit card number, PIN number, or credit card security code.
  • Your mother's maiden name or other information that could be used to identify you (such as your birth city or your favorite pet's name).
  • Your Beachbody.com password.
  • Your TeamBeachbody.com password.

If you feel that you have received a spoof or abusive email from us, please email us at abuse@beachbody.com.

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